{"id":3820,"date":"2025-12-06T13:21:52","date_gmt":"2025-12-06T13:21:52","guid":{"rendered":"https:\/\/felisia.in\/lustermagic\/?page_id=3820"},"modified":"2025-12-06T13:21:54","modified_gmt":"2025-12-06T13:21:54","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation policy"},"content":{"rendered":"\n

Cancellation, Return and Refund Policy for Products<\/strong><\/p>\n\n\n\n

Thanks for purchasing our products (or subscribing to our services) at www.lustermagic.com<\/a> operated by URBANJOY.<\/p>\n\n\n\n

Cancellation Policy:<\/u><\/strong><\/p>\n\n\n\n

Once the order is placed it cannot be cancelled.<\/p>\n\n\n\n

Return Policy:<\/u><\/strong><\/p>\n\n\n\n

    \n
  1. Return Due To Change Of Mind<\/strong><\/li>\n<\/ol>\n\n\n\n

    Urbanjoy do not accept returns due to change of mind or any other reasons once receipt of item.<\/p>\n\n\n\n

    (If the Item is damaged in transit please kindly reject the courier \/ parcel and contact customer care on 9595-095-343. If damaged parcel accepted by customer Urbanjoy will not be responsible for any claims. Opening video of accepted courier parcel is required for any claims.<\/p>\n\n\n\n

      \n
    1. Return due to Wrong order:<\/strong><\/li>\n<\/ol>\n\n\n\n

      No returns accepted if wrong product ordered. Once order made cannot be cancelled.<\/p>\n\n\n\n

       <\/strong>Refund Policy:<\/u><\/strong><\/p>\n\n\n\n

      We do not provide Refunds guarantee for all purchases made on our website.<\/p>\n\n\n\n

      We process refund only in below two cases:<\/p>\n\n\n\n

      Process for parcel damaged in-transit<\/strong><\/p>\n\n\n\n

      We will process a refund or replacement as soon as the courier has completed their investigation into the claim.<\/p>\n\n\n\n

      Process for parcel lost in-transit<\/strong><\/p>\n\n\n\n

      We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.<\/p>\n\n\n\n

      We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.<\/p>\n\n\n\n

      For any queries please contact 9595-095-343 or write us at urbanjoyindia@gmail.com<\/p>\n","protected":false},"excerpt":{"rendered":"

      Cancellation, Return and Refund Policy for Products Thanks for purchasing our products (or subscribing to our services) at www.lustermagic.com operated by URBANJOY. Cancellation Policy: Once the order is placed it cannot be cancelled. Return Policy: Urbanjoy do not accept returns due to change of mind or any other reasons once receipt of item. (If the Item is damaged in transit please kindly reject the courier \/ parcel and contact customer care on 9595-095-343. If damaged parcel accepted by customer Urbanjoy will not be responsible for any claims. Opening video of accepted courier parcel is required for any claims. No returns accepted if wrong product ordered. Once order made cannot be cancelled.  Refund Policy: We do not provide Refunds guarantee for all purchases made on our website. We process refund only in below two cases: Process for parcel damaged in-transit We will process a refund or replacement as soon as the courier has completed their investigation into the claim. Process for parcel lost in-transit We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. For any queries please contact 9595-095-343 or write us at urbanjoyindia@gmail.com<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-3820","page","type-page","status-publish","hentry","post-no-thumbnail"],"aioseo_notices":[],"yoast_head":"\nRefund and Cancellation policy - Luster Magic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Cancellation policy - Luster Magic\" \/>\n<meta property=\"og:description\" content=\"Cancellation, Return and Refund Policy for Products Thanks for purchasing our products (or subscribing to our services) at www.lustermagic.com operated by URBANJOY. Cancellation Policy: Once the order is placed it cannot be cancelled. Return Policy: Urbanjoy do not accept returns due to change of mind or any other reasons once receipt of item. (If the Item is damaged in transit please kindly reject the courier \/ parcel and contact customer care on 9595-095-343. If damaged parcel accepted by customer Urbanjoy will not be responsible for any claims. Opening video of accepted courier parcel is required for any claims. No returns accepted if wrong product ordered. Once order made cannot be cancelled.  Refund Policy: We do not provide Refunds guarantee for all purchases made on our website. We process refund only in below two cases: Process for parcel damaged in-transit We will process a refund or replacement as soon as the courier has completed their investigation into the claim. Process for parcel lost in-transit We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. For any queries please contact 9595-095-343 or write us at urbanjoyindia@gmail.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Luster Magic\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-06T13:21:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lustermagic.com\\\/index.php\\\/refund-and-cancellation-policy\\\/\",\"url\":\"https:\\\/\\\/lustermagic.com\\\/index.php\\\/refund-and-cancellation-policy\\\/\",\"name\":\"Refund and Cancellation policy - Luster Magic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lustermagic.com\\\/#website\"},\"datePublished\":\"2025-12-06T13:21:52+00:00\",\"dateModified\":\"2025-12-06T13:21:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/lustermagic.com\\\/index.php\\\/refund-and-cancellation-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/lustermagic.com\\\/index.php\\\/refund-and-cancellation-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/lustermagic.com\\\/index.php\\\/refund-and-cancellation-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/lustermagic.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Cancellation policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lustermagic.com\\\/#website\",\"url\":\"https:\\\/\\\/lustermagic.com\\\/\",\"name\":\"Luster Magic\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/lustermagic.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Cancellation policy - Luster Magic","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Cancellation policy - Luster Magic","og_description":"Cancellation, Return and Refund Policy for Products Thanks for purchasing our products (or subscribing to our services) at www.lustermagic.com operated by URBANJOY. Cancellation Policy: Once the order is placed it cannot be cancelled. Return Policy: Urbanjoy do not accept returns due to change of mind or any other reasons once receipt of item. (If the Item is damaged in transit please kindly reject the courier \/ parcel and contact customer care on 9595-095-343. If damaged parcel accepted by customer Urbanjoy will not be responsible for any claims. Opening video of accepted courier parcel is required for any claims. No returns accepted if wrong product ordered. Once order made cannot be cancelled.  Refund Policy: We do not provide Refunds guarantee for all purchases made on our website. We process refund only in below two cases: Process for parcel damaged in-transit We will process a refund or replacement as soon as the courier has completed their investigation into the claim. Process for parcel lost in-transit We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. For any queries please contact 9595-095-343 or write us at urbanjoyindia@gmail.com","og_url":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/","og_site_name":"Luster Magic","article_modified_time":"2025-12-06T13:21:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/","url":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/","name":"Refund and Cancellation policy - Luster Magic","isPartOf":{"@id":"https:\/\/lustermagic.com\/#website"},"datePublished":"2025-12-06T13:21:52+00:00","dateModified":"2025-12-06T13:21:54+00:00","breadcrumb":{"@id":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/lustermagic.com\/index.php\/refund-and-cancellation-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/lustermagic.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Cancellation policy"}]},{"@type":"WebSite","@id":"https:\/\/lustermagic.com\/#website","url":"https:\/\/lustermagic.com\/","name":"Luster Magic","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lustermagic.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/pages\/3820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/comments?post=3820"}],"version-history":[{"count":1,"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/pages\/3820\/revisions"}],"predecessor-version":[{"id":3822,"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/pages\/3820\/revisions\/3822"}],"wp:attachment":[{"href":"https:\/\/lustermagic.com\/index.php\/wp-json\/wp\/v2\/media?parent=3820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}